Campus Living Villages - McMillan Student Village

Campus Living Villages - McMillan Student Village

Student accommodation must adapt to changing needs and expectations

Franziska Haas, Business Development Manager for Campus Living Villages, discusses changing student expectations and the importance of high quality standards in residential  accommodation.

In recent years, student accommodation has continuously evolved in response to an increasingly sophisticated customer.

Students now expect much more from their study experience, and as a result providers are using a more holistic approach when it comes to accommodation.

This shift means more accommodation providers are now creating environments that support students in both their academic and social pursuits. For international and summer programme students this is particularly important, as many will be living abroad for the first time and a positive experience will help contribute towards their success.

Recently Campus Living Villages (CLV) completed refurbishment work across a number of properties – all designed to encourage social interaction, support study success, cater for student events and provide opportunities to develop life skills. These elements all help provide international and summer stay residents ample opportunity to practice their language skills, make new friends and helps build the quality of service provided.

International students are also supported to navigate the hurdles of living in a new country.

Value added services such as all-inclusive packages, where bills such as utilities and Internet are included, help setting up a UK bank account and arranging airport transfers all contribute to make life easier for students.

As an added service CLV offers the v store, which is designed to provide students with ‘essential’ items they need when living away from home, such as bedding packs and kitchen utensils. Items can be pre-purchased from the shop ahead of arrival and will be waiting for students in their room when they arrive, ensuring a warm welcome for the new resident.

With quality standards now extending beyond simple accommodation, this mix of social, academic and personal support offers a new level of product, which fully supports students from start to finish.

Franziska Haas is Business Development Manager for Campus Living Villages (
Campus Living Villages (CLV) is a global owner, developer and operator of student accommodation and currently manages 41,000 beds across Australia, New Zealand, United States and the United Kingdom. As a specialist in student accommodation, CLV has established itself as a leading provider of quality facilities and exciting student communities.

About this blog

Members of IALC share their insights on the language travel industry. Contributors are owners, directors, managers, teachers or administrative staff of IALC-accredited language schools worldwide.

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